Title and Organization:
Claudia is the Executive Director of the Central America Leadership Initiative (CALI), a member of the Aspen Global Leadership Network, with the mission to invest in leadership as a way to foster inclusive development through the transformation of leaders as social agents of change in the region. Claudia is an AGLN Fellow from the eight class. Her professional career has provided her the opportunity to move between different industries. She specializes in business start-ups and marketing strategy. In the Outsourcing sector as Executive Director of pioneer call centers, where she has spent over 15 years committed to the task of developing and promoting the industry in Nicaragua and region, involved in the launch of various operations, working hand in hand with government, corporations and business leaders. Claudia was also immersed in the education sector, providing marketing and program development consulting for the School of Graduate Studies of Universidad Americana (UAM) in Nicaragua for over six years and as member of the University´s Strategic Planning Team. Previous to this, Claudia worked in the U.S. non-profit sector as Fundraising and P.R. Director for The Lannin-Tunstall Society for Children, an NGO committed to the development of at risk youth in Western North Carolina, collaborating closely with local government and community leaders. Claudia currently serves as Vice President on the Board of IBEX Global Solutions Nicaragua, a Goodwill Industries Employer of the Year, providing over 15,000 jobs in seven different countries. She has also served as Secretary and member of the Finance Committee on the Board of Directors of the American Nicaraguan School since 2014. She is a member of The Nicaraguan Women Cancer Association and founder of “Zapatos para Todos” (Shoes for All), a social venture inspired by her CALI experience which provides footwear to low income children and youth in Nicaragua. Claudia is also an Alumni of the Stars leadership program (http://www.the-stars.ch). In 2003, she had the honor of holding the Miss Nicaragua - Miss Universe Title. Claudia holds a B.A. in Economics with a minor in Political Science from UNC-Asheville and has a Master’s Degree in Business Law from the University of Valladolid, Spain and Universidad Americana (UAM). She was also awarded a scholarship from The Sisters of Mercy for studies in Non-Profit Organizations Management from Duke University. Claudia received a Distinction from the Nicaraguan Society of Professional Journalists (2006-2008), and the “Success, Quality and Excellence” Distinction Award from Universidad Hispanoamericana (2003). She also Served as President of the Special Olympics Organization Committee (2004) and on the Board of Directors of Meals on Wheels, Western North Carolina (2002-2003). She resides in Nicaragua, is married and the mother of two wonderful boys.