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Elias Torres is the founder and CEO of Agency—an AI agent for customer success teams. Agency is backed by Sequoia and Hubspot Ventures.
Before Agency, Elias co-founded Drift, a groundbreaking digital experience platform that revolutionized B2B transactions and created the Conversational Marketing category. Drift's acquisition by Vista Equity Partners in 2021, valued at over $1 billion, made it one of the less than 1% of unicorns led by Latino founders.
Elias has held leadership roles at HubSpot, a public inbound marketing company and Performable, a software platform for businesses that was acquired by HubSpot. When he was the VP of engineering at Lookery, Elias built a cloud-based ad targeting platform. He began his career with IBM as a software engineer for 10 years working with an amazing team of technical visionaries.
Elias is a Nicaraguan-born entrepreneur and philanthropist. Having been raised by a hard-working single mother, Elias developed an indomitable mindset as well as a strong compassion for others. Elias is deeply committed to fostering Latino and immigrant-led entrepreneurship in the U.S. and launched “The American Dream with Elias Torres” podcast as a part of that work. A graduate of the University of South Florida and Harvard University, Elias is also a Henry Crown Fellow of the Aspen Institute. Elias resides in Belmont, Massachusetts, with his wife Alejandra, three children, and their beloved dog, Baloo.
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