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Jim Balfanz has served as president of City Year since 2010, steering its continued evolution as a performance-driven organization. Jim led City Year's strategic shift toward leveraging national service to focus on improving student achievement in America's high-need urban schools and co-authored a 2012 City Year report, ""Closing the Implementation Gap."" In partnership with Johns Hopkins Talent Development and Communities In Schools, Jim has also played a leadership role in the development of Diplomas Now, which was awarded a $36 million Investing in Innovation Award by the Department of Education. Prior to his role as president, Jim served as City Year's COO for five years and guided the organization through a sustained period of growth that enabled it to scale from 15 to 21 US locations and launch its second international affiliate in London. Jim began his work with City Year as a corps member at a Head Start Program in Boston in 1993, after which he joined City Year's staff. He then assumed various roles in City Year's national headquarters, including deputy director of national affairs and director of new site development, followed by being named the founding executive director of City Year Greater Philadelphia in 1997. Jim received his undergraduate degree from Northeastern University and is a graduate of the Wharton School of Business Executive Management Program. He currently serves on the Mass Insight Education board of directors, the Eye to Eye governing board and the City Year London board of trustees. Jim is a Fellow of the fourth class of the Pahara-Aspen Education Fellowship and a member of the Aspen Global Leadership Network.